At LogisticExpress Pro, your privacy and the security of your personal information are important to us. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, services, and tracking tools.
1. Information We Collect
We may collect the following types of information:
-
Personal Information: Name, email address, phone number, shipping address, billing information, and payment details.
-
Shipment Information: Details of your packages, tracking numbers, and delivery history.
-
Usage Data: IP address, browser type, operating system, and website activity (pages visited, links clicked).
-
Cookies & Tracking Technologies: We use cookies and similar tools to improve website performance, track usage, and personalize your experience.
2. How We Use Your Information
We use the information collected for purposes including:
-
Processing and delivering your shipments
-
Providing real-time tracking updates and notifications
-
Managing payments and invoices
-
Responding to inquiries, complaints, or support requests
-
Improving our services and website functionality
-
Sending relevant updates, offers, or marketing communications (only if you opt-in)
3. Sharing Your Information
We do not sell or rent your personal data to third parties. Information may be shared only with:
-
Service Providers: Companies assisting with logistics, payments, IT, and customer support.
-
Legal Authorities: When required by law or to prevent fraud, illegal activity, or security threats.
-
Business Transfers: If our company merges, acquires, or is sold, your information may be transferred as part of that process.
4. Data Storage & Security
We implement industry-standard security measures to protect your information:
-
Secure servers with encryption
-
Access control and authentication procedures
-
Regular system monitoring and security audits
Your shipment and personal information are stored only as long as necessary to provide our services and comply with legal requirements.
5. Your Rights
Depending on your location, you may have the right to:
-
Access the information we hold about you
-
Correct or update your personal information
-
Request deletion of your personal data
-
Opt-out of marketing communications
-
Restrict processing or request data portability
To exercise your rights, please contact us at privacy@logisticexpresspro.com.
6. Cookies & Tracking
Our website uses cookies to:
-
Improve website functionality and user experience
-
Track analytics and website traffic
-
Personalize content and offers
You can choose to disable cookies via your browser settings, but this may limit some website features.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
8. Children’s Privacy
LogisticExpress Pro does not knowingly collect information from children under the age of 13. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date. Continued use of our website constitutes acceptance of any changes.